Vehicle Hire and Damage
Vehicle hire and motor damage claims are subject to radical change. In this rapidly evolving space, we know your best claims outcomes are achieved with an experienced team focused on a dedicated area. Our market leading team of lawyers and claims handlers have the highest level of procedural and technical skill in the industry – electing to become true specialists in vehicle hire and damage.
The team deals with cases on both a delegated and non-delegated basis across pre-litigation and litigation for over 40 insurers/self-insurers. We handle over 18,000 claims a year, with reserves of over £100m.
We have a strategic claims handling arm which handles complex claims pre-litigation, as well as supporting insurers existing protocols.
Industry knowledge, penetration and engagement coupled with unrivalled claims data, analysis and intelligence puts our team in a uniquely strong position to lead defence strategies across UK borders.
Through involvement in leading cases, industry work and thought leadership, DACB has developed a market leading and robust reputation for credit hire. CHOs know we have the expertise and the confidence to defend claims to trial if necessary and will not back down unless the evidence suggests we should do.
Our market footprint enables us to spot fraudulent CHO behaviour; our robust specific strategies help us challenge them. With offices based in Newport, Birmingham, Glasgow and Belfast, we provide full geographical cover and have the flexibility and capacity to deal with any urgent issues.
By working with us, you have access to our credit hire tools, unique market footprint, detailed data and strategic credit hire claims handling. Our systems are based on expertise, experience, claims intelligence and tailored to your needs.
- We have been involved in several of the leading cases on credit hire including RSA V Armstead  EWCA Civ 497, Bunting v Zurich  EWHC 1807 (QB), Umerji v Khan & Zurich [Court of Appeal Civil division, 25th March 2014], and Stevens v Equity Management  EWCA Civ 93.
Criminal Motor Defence
Our market leading criminal motor defence team is made up of specialist lawyers across the UK.Learn more
Our award-winning Counter Fraud team is the most digitally advanced in the UK allowing us to deliver innovative legal solutions for the motor industry.Learn more
Our cross-jurisdictional teams deal with all claims from OIC claims to those involving complex issues and catastrophic injury.Learn more
Our motor recoveries team is an unrivalled offering, working for leading insurers and self-insureds across the country.Learn more
What our clients say
DACB have a wide and varied knowledge of the Credit Hire market. Their investigations are thorough which leads to the correct result when dealing with a case. They are always available for their expert opinion on cases regardless of whether the claim has yet to be presented to them for defence.
For me it is a very, very good relationship. Of all of the panel that we work with, the best relationship is with DACB. The reason for that is the people in the firm. The team members are knowledgeable and passionate about their subject matter and are very friendly and approachable when I have approached them for help or to resolve a problem. That’s the kind of relationship we are looking for. If we are doing something wrong I want them to tell us so we can adapt and we can react very quickly to whatever happens in the market.
Being able to simply get quick, reliable advice comes with ease and it's something DACB are very well at doing! Their interaction with us makes the relationship between both the insurer and solicitor excellent! Being kept up to date with cases is something I highlight as being a strength for DACB!
DACB are very easy to interact and communicate with – they are market leaders when it comes to credit hire in particular. In terms of understanding our needs I would encourage the ongoing and open communication which considers operational needs.
Our credit hire department has a close working relationship with DAC Beachcroft. We are pleased with their work and had very good results.
DACB have a lot of valuable experience and often they will know things that we as a team don’t know. They are very keen to always work collaboratively and that is one of the attributes that I have always been keen on. I feel with DACB that they are always trying to help you out and to help you deal with your claims in the best way possible.
For me, the strengths of DACB are their people and the longstanding nature of the relationship with us. They have some really great people, but it goes beyond that. It is not just having nice people, the substance is also there in the tangible results and the financials, which they do deliver on.
Vehicle Hire and Damage key contacts
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+44 (0) 121 698 5309
+44 (0)121 698 5366
+44 (0) 1633 657 620
+44 (0) 141 223 8572
Who we are
Why choose DAC Beachcroft?
We’re a broad-based commercial firm serving a wide range of sectors with a strong heritage in insurance,
health and real estate. We combine excellent legal skills and cutting-edge delivery expertise to design
solutions that fit the needs of our clients – often involving clever uses of technology.
DAC Beachcroft is recognised as a pre-eminent advisor to the insurance market, and we place a strong emphasis on the long-term relationships we build with you so that we can really add value to your business.Learn more
Health and Social Care
DAC Beachcroft is regarded as market leaders in the provision of corporate, commercial and regulatory legal advice to healthcare providers.Learn more
With 170 lawyers we are one of the largest Real Estate legal teams in the UK. Our extensive network gives us national, regional and local knowledge and access.Learn more
We regularly advise product designers and manufacturers, trade bodies, and retailers, distributors and venture capitalists looking to invest in the financial services sector.Learn more
As long-standing and trusted advisers in the technology sector, we deliver pragmatic and innovative solutions that empower you to make informed decisions about how best to maximise your success.Learn more