International law firm DAC Beachcroft is pleased to announce that Gemma Conway has been elected Location Head of the firm's Birmingham office. Gemma takes over from Paul Cox and will serve a three-year term, effective from 1 May 2026.
Gemma is a partner in CSG, DACB's wholly owned subsidiary business that provides specialist claims management and legal services across the Motor, Casualty, Property and Specialist product lines throughout the UK. She joined the business in 2013 and was promoted to partner in 2023.
Based at Tricorn House, the Birmingham office is CSG's largest location, with more than 350 colleagues based there.
Commenting on her new role, Gemma said, "I'm proud to have built my career in Birmingham and to be taking on this role at such an exciting time for the office. My priority is to foster an environment where colleagues feel connected, supported and empowered to do their best work. By creating meaningful opportunities for people to collaborate and grow, we can continue to deliver outstanding outcomes for our clients while building a strong sense of belonging across the firm."
CSG CEO Craig Dickson added, "I want to thank Paul for his leadership over the last three years and the strong foundations he has built in Birmingham.
"Gemma is an exceptional leader and a passionate advocate for inclusion, particularly in advancing socioeconomic diversity and supporting early-career talent. Her experience, energy and commitment make her ideally placed to lead the Birmingham team as we continue to strengthen our position as the leading claims solutions provider."
