Claims Handling
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Claims Handling

Who are we?

Our Claims Handling unit can provide you with a tailored service for the handling of cases, from an initial complaint through to resolution. This unit sits alongside our teams of specialist panel lawyers, thereby enabling the cross-fertilisation of knowledge, experience and expertise and the provision of a truly seamless service.

We are also the UK’s market leader in the provision of litigation services to the UK Market. We are the recognised “go to” experts for defendant personal injury claims, with dedicated teams and specialists who cover:

  • Volume Injury Claims
  • Fraud
  • Large Loss
  • Motor Prosecutions
  • Fatalities
  • Recoveries

Our national network of offices across 11 locations means that we can provide you with a comprehensive service on a nationwide basis. With regional influences to contend with, insureds can sometimes feel more comfortable with lawyers connected to the locality. We can provide you with the highest quality expertise backed up by comprehensive knowledge of local and regional markets.

We can provide you with bespoke claims handling service supported by a highly experienced and successful claims handling team, recognised as a leader in this market, at a very competitive price.

We work with many of the worlds leading insurance companies and their key global corporates. Our long history of commitment in the insurance sector, combined with our products’ expertise, means that we have unrivalled depth of experience and breadth of insight.

How can we help you?

We have experience working in the retail sector, and with fleets and their telemetry suppliers. We have developed integrated web interfaces to allow the receipt and processing of Telematics data. Currently we deliver an end to end service and can provide Mobile App Technology to clients, as well as utilise any available telemetry data. We can also provide driver behaviour reporting based on the telematics feed as necessary, in order to assist in managing drivers effectively. We will visit locations all over the country in order to help educate the various teams around not only driver behaviour data, and what it means, but also their accident management performance and any potential approach to risk management.

Explore the Claims Solutions Group:

Claims Solutions Group
Litigation Support

“A specific casualty pre-litigation service group led by James Tallant”
Legal 500 2019

“We found the level of claims handling and service provided by DAC Beachcroft (DACB) to [the client] to be very good…Settlements were appropriately negotiated, achieving good financial results.”

“DAC Beachcroft provide a good claims handling service and are compliant with all areas of due diligence. They have a long standing claims relationship with [the client] and understand the full needs of a managed claims service for an insurer.”

Our Lawyers View All

Our Lawyers - Elizabeth Duley

Elizabeth Duley

Partner Birmingham

Liz Duley specialises in insurance litigation and personal injury work

Our Lawyers - Faye Fishlock

Faye Fishlock

Partner Newport

Faye has over 20 years’ experience of Motor, Employer’s Liability and…

Our Lawyers - Katie Scarpato

Katie Scarpato

Partner Newport

Katie specialises in all aspects of motor claims handling…

Our Lawyers - Vlora Smedley

Vlora Smedley

Barrister Birmingham

Vlora is a Barrister in our specialist advocacy service, 8 DAC Beachcroft…

Our Lawyers - James Tallant

James Tallant

Partner - Head of Claims Handling Leeds

James specialises in Defendant Casualty, Industrial Disease and Motor…


Key Contacts