Martin Holmes

Martin specialises in business development and client relationship management in subrogation and insurance property claims.

He has over 20 years’ experience advising clients across a range of sectors including Commercial, Personal Lines, High Net Worth, Motor, Travel, Marine and Casualty, with a focus on subrogated claims. His key clients include some of the largest well known composite insurers, mono-line and London Market insurers, Managing General Agents, Third-Party Administrators and corporates.

Martin advises a wide range of clients on subrogation solutions to maximise the recovery return to reduce their indemnity spend and improve cash flow. Martin is uniquely placed to discuss UK and international recoveries and advise on data capture, trends and benchmarking across a number of sectors.

Relevant experience includes advising:

• Insurer X on their subrogated processes across a number of lines of business (Casualty, Motor, Property). Martin worked through their current processes, including identification from first notification of loss and a data set highlighting amounts recovered and a pipeline report with recovery forecasts. In addition, Martin explores risk and reward funding models to the mutual benefit of the parties. To date the changes has increased the amount recovered by millions and improved their customer journey.
• A large composite insurer on a complete outsource of their property recoveries. This has improved the amount recovered in the first 18 months by over £1.5 million in respect of their indemnity spend and reduced their direct costs. The client is now exploring a complete outsource in respect of motor and third party property recoveries.

Martin is recognised by a number of clients, winning Supplier of the Year Award. Martin has received glowing feedback from clients such as “That is why we use you for our subrogated recoveries.” Technical Claims Manager and “Subro seems to be going from strength to strength. Thanks for your help.” General Council.