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DAC Beachcroft’s dedicated Vehicle Hire and Damage team sits within one of the largest national motor teams in the UK, comprising of over 300 lawyers and handling thousands of cases a year. Within the motor team we have a range of dedicated teams including motor injury, vehicle hire, fraud and motor prosecutions.
With offices based in Newcastle, Birmingham, Glasgow, Edinburgh, Belfast and Dublin, we provide a full geographical reach. Our structure uniquely positions us to cater to your needs, wherever the location, and gives us the flexibility and capacity to deal with any urgent issues, immediately.
It is this structure that uniquely positions us to cater to your needs, and offer the flexibility and capacity to deal with any urgent issues, immediately.
Vehicle hire and damage claims continue to be the subject of radical change. From experience, we know that the best claim outcomes are achieved when a team’s experience and focus is directed to a specialist area.
Our team of lawyers and claims handlers not only have the highest level of procedural and technical skill in the industry, but have elected to become true specialists in Vehicle hire and damage including credit repair and fraud claims. The industry knowledge, penetration and engagement our team possess is what makes us unique; coupled with our unrivalled claims data, analysis and intelligence we’re able to devise defence strategies across UK borders.
We believe our rigorous processes, case management system and precedents support our handling strategy; our technical lawyers and claims handlers deliver it.
Cases are front loaded and robustly managed to ensure a prompt and economic settlement is achieved. Our strategies are based on expertise, experience and claims intelligence. We deploy specialist expertise meaning that settlements always represent the right amount paid at the earliest opportunity.
Our systems and strategies have been built specifically with credit hire in mind and are not mere adaptations of something fit for a different purpose. This means that we are sufficiently agile to respond to changes in CHO behaviour or changes in the law, more quickly than both our opponents and our competitors.
We understand the importance of innovation to ensure our position is strongly ahead of CHOs, as well as to maintain a market leading stance. Adopting this approach has led to the successful production of numerous thought leadership publications, including our issue of three Credit Hire Fraud reports. We have also been involved in several of the leading cases on credit hire including Umerji v Khan & Zurich [Court of Appeal Civil division, 25th March 2014] and Stevens v Equity Management  EWCA Civ 93.
Explore the Claims Solutions Group:
Claims Solutions GroupCasualtyVehicle Hire & Damage Fraud
“DACB have a wide and varied knowledge of the Credit Hire market. Their investigations are thorough which leads to the correct result when dealing with a case. They are always available for their expert opinion on cases regardless of whether the claim has yet to be presented to them for defence.”
“Our credit hire department has a close working relationship with DAC Beachcroft. We are pleased with their work and had very good results.”
Helen Mason is head of Vehicle Hire and Damage Fraud
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