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Published 26 March 2021
International law firm DAC Beachcroft is continuing its innovation drive after establishing a new strategic partnership with intelligent automation specialist Rainbird. The partnership will enable DACB to develop further AI-powered solutions for its clients, following on from the success of its multi-award winning BAIL tool. Merging its expertise with Rainbird’s technology platform, DACB can automate decision-making processes at scale, generating faster, more accurate, and highly transparent decisions for its clients. By employing artificial intelligence (AI), the firm can remove bottlenecks within transactional and high-volume processes, which would typically require frequent and time-consuming involvement from its teams in respect of repetitive and rules-based tasks. “Using technology as an enabler to enhance our services to our clients is crucial,” said Brian Pearse, Chief Operating Officer of DACB’s Claims Solutions Group. “The Rainbird platform augments the human element of decision making to increase speed, precision and quality. It replicates the process for us and provides a full explanation about how it arrived at a decision, helping to support the decisions we take and equipping our teams with additional data-driven advice to take to our clients. We are very excited to explore how we can use this platform to help our clients find solutions to their problems.” Through its research and development hub, Innovations Lab, DACB has already developed Rainbird’s AI, in collaboration with insurtech Automated Insurance Solutions (AIS), to power the highly successful BAIL tool, which helps the firm’s insurer clients quickly, accurately and consistently resolve liability in motor accidents. BAIL won three separate awards across categories related to technology and innovation during 2020. Now, the firm’s Innovations Lab is working again with AIS to use Rainbird to power AIDan, DACB’s new tool which assists with the initial triage process of potential insurance recovery claims. Using the tool, potential recovery claims are automatically triaged to identify those with high prospects and isolate those claims which need further lawyer review to assess merits. The tool will maximise returns to insurers as well as significantly shorten recovery timescales. “Our latest tool is all about finding a way to make technology deliver value for our clients,” said Peter Allchorne, Insurance partner and Head of DACB’s Innovations Lab. “By adopting further automation, we are helping our clients triage claims more quickly, saving them time and money by generating informed, automatic decisions about the viability of recoveries right from the start. This frees up capacity in their teams, and our teams, to focus on those recoveries that have the best prospects, increasing recovery speed and amount for insurers.” “AI-powered tools and solutions add another string to our innovation bow,” added Craig Dickson, CEO of DACB’s Claims Solutions Group. “The potential applications of the Rainbird platform are endless. We are looking at how we can further develop BAIL and AIDan to add even more functionality and adapt them for other uses. We also want to take this technology to our clients and work with them on co-created new solutions.”
James Duez, Rainbird CEO, said, “I am very excited by this partnership. DAC Beachcroft’s clients will truly benefit from the synthesis between the firm’s deep domain expertise and our intelligent automation technology.”