Technology Contentious
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The complexity of information technology projects and services demand specialist legal and technical knowledge when disputes occur. Often disputes arise in the context of long standing customer relationships meaning that an early resolution can be a challenging task. Identifying the legal and technical issues at hand, whilst recognising the commercial objectives of customers and suppliers, can be key to resolving such disputes quickly and efficiently.

What we do

​From our experience of working with insurers in this area we understand that:

  • Lawyers who understand and can speak the client's technical language are vital to dealing with technology claims;
  • In order to resolve disputes, the commercial realities of the situation must be recognised rather than relying solely on legal argument;
  • An early focussed strategy, based on legal analysis and an appreciation of the client’s commercial objectives, will bring a successful resolution.

What we are known for

  • ​Legal specialists with technical understanding and expertise;
  • Clear and effective strategies that help clients understand objectives how they are best achieved;
  • Seeking early resolutions that capitalise on commercial objectives for the benefit of all parties.

What our clients say

"They listen to our requirements and understand what our risk appetite and profile is," one client says.
Chambers and Partners UK 2020 Edition, Information Technology, Yorkshire

Another source adds: "I’ve always been impressed by their can-do spirit and their practical, client-friendly approach to the work."
Chambers and Partners UK 2020 Edition, Information Technology, Yorkshire

"I prefer to work with them because of the quality of the individuals we have dealt with. It's all about the people," a source relates.
Chambers and Partners UK 2020 Edition, Information Technology, Yorkshire

"The Leeds DAC Beachcroft team go the extra mile to support on some complex healthcare ICT matters. Their knowledge is excellent, but they are also extremely patient. It’s not often said of lawyers, but should be more widely valued in a strategic supporting partner, particularly in the on-boarding new client / supplier phase where there is some considerable investment in understanding the business. The team obviously have a thorough understanding of clinical and healthcare risk in ICT issues, but I think they are not recognised enough for their grasp of some of the broader challenging issues around pure ICT topics e.g. developing AI issues. We’ve been delighted with the support."
Legal 500 2020 Edition TMT (technology, media and telecoms): IT and Telecoms, Leeds

‘‘I appreciate the strength in depth, the responsiveness and the personal interactions I have with everyone across the team."
Legal 500 2020 Edition TMT (technology, media and telecoms): IT and Telecoms, Manchester

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