Professional and Financial Lines Claims Handling – DAC Beachcroft Specialist Claims Service

What we do

DAC Beachcroft Specialist Claims Service offers an outsourced solution to professional indemnity and financial lines insurers, and large self-insureds.

The 30 strong market leading unit has extensive experience and expertise in claims administration and handling and to provide its clients with a pragmatic, cradle to grave TPA solution, managing claims from notification through to resolution. 

Our own claims philosophy is to work closely with clients to proactively manage and resolve claims by delivering a service which reflects their business and an delivers an effective service to insurers, insureds and brokers.

What we are known for

The unit is known for the quality of its service which consistently receives excellent audits by clients and external auditors. The specialist claims handling team understand not only the law and the sector, but also the factors affecting their clients' businesses. 

We have developed Solcase, a workflow and case management system, to enhance flexibility, drive efficiency and meet the individual needs of our clients.  By not using a standard "off the shelf" package we are able to tailor our system to meet the specific  needs of client’s businesses. We typically provide management information in the format that suits clients' best.

We also provide clients with online access to a dedicated extranet facility allowing access to status reports, financial costs, reserve data and case notes. 

Detailed elements of our services

The unit are market leading experts in professional indemnity and financial lines claims handling and administration.  The unit has handled over 18,000 notifications since the year 2000 across the following (non-exhaustive) types of UK, Irish and international claims:

• Professional indemnity (including claims against Surveyors, Solicitors, Insurance Brokers, Construction Professionals, Property Managers, IFA's and Accountants)
• Directors & Officers Liability
• Trustees Indemnity
• Employment Practices Liability
• Cyber Liability
  
  

DAC Beachcroft also provides specialist Motor Claims Handling and Disease Claims Handling services. To read more about these offerings, click here to view our Motor Claims Handling page or here to view our Disease Claims Handling page.