When money is spent repairing the vehicle together with any consequential losses, which was the fault of someone else, then you should seek to recover those losses. We have a team that specialises in motor recoveries who can pursue third parties at little or no cost to you. Recoveries are important to your business as it will reduce your spend and improve your cashflow position. In addition to subrogated recoveries, we also recover uninsured losses (including policy excess), which ties in with the "treating the customers fairly" principle and improves their claims experience.
What we do
We support insurers and corporates in handling volume and value motor recoveries. With streamline processes, we seek to recover your spend from third parties through alternative dispute resolution and/or litigation where appropriate. We handle all types of motor recoveries from small claims through to high value multi-track cases.
What we are known for
Our dedicated Motor Recovery team is part of our National Recovery team, and part of the Claims Solutions Group. Our use of technology, and refined work processes and bespoke case management enables us to provide a cost effective and high quality service.
We have a proven process and the expertise for maximising motor recoveries. In 2015, the motor recovery team received 17,807 new instructions and recovered £18,339,306 for insurers.