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Published 7 June 2018
The NHS is valued by patients for its quality of care and is considered to be one of the leading health and care services in the world. However, occasionally adverse incidents arise during the delivery of care. This can result in patient complaints and subsequent claims for compensation resulting in significant costs to the NHS, which are rising year on year.
NHS Resolution's purpose is to provide expertise to the NHS to resolve claims fairly, share learning for improvements and preserve resources for patient care. Under the stewardship of NHS Resolution, the emphasis on preventing incidents and sharing learning has never been greater and with this in mind, we have collated some useful guidance aimed at improving patient safety and reducing claims, with advice from experienced clinicians on dealing with such incidents from the perspective of junior doctors working within the NHS.
Watch our video that collates 90 years of consultant advice in 7 minutes:
For more information on preventing claims and dealing with incidents please contact Rachel Roberts-Jenkins, Partner or Stuart Keyden, Senior Associate at DAC Beachcroft.
+44 (0)117 918 2154
+44 (0)117 918 2790
Simon Perkins, Simon Long
Gill Weatherill, Stuart Keyden