The Care Act 2014: Independent Providers - May 2014
The Care Act 2014 came onto the statute books on 14 May 2014…
Published 26 March 2015
From 1st April 2015, all health and social care providers registered with the Care Quality Commission (CQC) are required to comply with a new Statutory Duty of Candour (DOC).
This involves giving patients/service users accurate, truthful, prompt information when mistakes are made in the provision of treatment or care, and particular levels of harm are caused.
Whilst the Statutory Duty of Candour requirement is directly linked to providers’ CQC registration requirements, the principles sitting behind the new duty are wholly aligned to the wider sector drive around transparency.
The following guidance seeks to demystify how to deliver on candour, whether within the set triggers in the CQC Regulations, or in a wider sense of achieving a wholly transparent culture in health and social care provision. This guidance is for independent sector providers of health and social care and those who indemnify them.